Terms of Use

Effective 20 September 2026 · English is the governing language of this agreement

These Terms of Use (“Terms”) are a legally binding agreement between you and Teqergy (“Teqergy,” “we,” “us,” or “our”) for Ateliem, including the website at ateliem.com, the web app at app.ateliem.com, and the iOS and Android applications (together, the “Service”). By creating an account, accepting an invitation, signing in, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Who these Terms cover

These Terms apply to every person who uses Ateliem, in any role:

• studio owners, administrators, and managers;
• trainers and other staff invited by a studio;
• students; and
• parents or guardians invited to follow a student.

There is one contract. Your permissions inside the Service depend on the role the studio assigns to you. They do not create a separate agreement with Teqergy.

If you create or pay for a studio workspace, you represent that you have authority to bind that studio (the “Studio”) to these Terms. People the Studio invites use the Service as the Studio’s users. The Studio is responsible for what those people do in its workspace.

You must be at least 18 years old to create a studio account or to accept these Terms on a Studio’s behalf. If you are a parent or guardian, you represent that you have authority to use the Service in connection with your child. Ateliem is a professional studio tool. It is not directed at children, and children may not create their own studio.

2. Accounts and invitations

You may sign in with an email address or a phone number and a password. You must provide accurate details and keep your credentials confidential. You are responsible for activity under your account until you tell us it was used without authority.

A Studio may invite staff, trainers, students, and parents. An invitation is an offer to join that Studio’s workspace. Accepting the invitation (including by setting a password) means you agree to these Terms. If you already have an Ateliem account, joining another Studio does not change these Terms; it adds a membership under the same account.

We may refuse, suspend, or close an account if we reasonably believe these Terms were broken, the account is a risk to the Service or other users, or the law requires it.

3. The Service

Ateliem is software for running a class-based studio. It may include scheduling, attendance, student and family records, class packs and enrollments, payment records the Studio chooses to keep, inventory, announcements, and related tools. Features may change. We do not promise that any particular feature will remain available.

The Service is provided for business operations. It is not legal, tax, accounting, medical, or fitness advice. It does not replace the Studio’s own contracts with its members, trainers, or suppliers. We are not a party to those relationships.

We provide the Service on an “as available” basis. Hosting, connectivity, and maintenance windows can interrupt access. You should keep copies of records that matter to you.

4. Your studio, your responsibility

The Studio — not Teqergy — is responsible for:

• its members, staff, and trainers, and the classes it runs;
• the accuracy of attendance, packs, prices, and payment records it enters;
• money it collects from students or parents, including refunds, chargebacks, and tax;
• employment, contractor, and payroll matters for trainers;
• studio rules, cancellations, and no-show policies;
• having a lawful basis to enter someone’s information (including a child’s), and any notice or consent the law requires; and
• how it uses messages, invitations, and contact details (including email, SMS, or third-party messengers).

If you are a student or parent, your relationship for classes, fees, and studio rules is with the Studio, not with Teqergy. Disputes about a class, a pack, or a payment at the front desk are for the Studio to resolve.

You grant us a worldwide, non-exclusive licence to host, process, transmit, and display the content you submit, solely to operate and improve the Service for you and your Studio. You keep ownership of your records. You represent that you have the right to submit them.

5. Acceptable use

You will not:

• use the Service for anything unlawful, harmful, or fraudulent;
• upload information you are not authorised to hold, including another person’s or a child’s data without a lawful basis;
• probe, scan, or overload the Service, or try to access another workspace;
• copy, resell, or reverse engineer the Service except as the law allows;
• send spam, or use invitations or messages to harass anyone;
• interfere with security, billing, or another user’s account; or
• use the Service in a way that would make Ateliem a product directed at children under 13.

We may remove content or suspend access if we reasonably believe this section was broken.

6. Plans, trials, and billing

Paid plans, prices, included limits (such as students or locations), and any free trial are shown in the Service or on ateliem.com at the time you subscribe. Unless we say otherwise, a trial converts to a paid plan at the end of the trial if you do not cancel first.

How you pay depends on where you subscribe:

• If you subscribe through the Apple App Store, Apple charges you. Apple’s payment terms, tax handling, and refund rules apply. You can manage or cancel in your Apple ID account settings (on iOS: Settings → Apple ID → Subscriptions).
• If you subscribe through Google Play, Google charges you. Google Play’s payment terms, tax handling, and refund rules apply. You can manage or cancel in Google Play → Payments & subscriptions.
• If you subscribe on the web or through another payment partner we present in the Service, that partner processes the payment. Their terms apply to the charge. We do not receive your full card number.

Fees are generally non-refundable except where the app store or payment partner requires a refund, or where consumer law gives you a right we cannot exclude. Changing plan, exceeding a plan limit, or failing to pay may restrict features. We may suspend a workspace for non-payment after a reasonable notice.

Prices may change. For auto-renewing subscriptions we will give notice as required by the relevant store or by law. If you do not agree, cancel before the next renewal.

7. Intellectual property

Ateliem, the Ateliem name and mark, and the software, design, and documentation of the Service are owned by Teqergy or its licensors. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your studio or as an invited user, only as we make it available. No other licence is granted.

Feedback you send us may be used to improve the Service without obligation to you.

8. Third parties and app stores

The Service relies on infrastructure and partners we do not control, including hosting, communications (email, SMS, or similar), and payment processing. Their terms apply to their services. We are not responsible for outages or acts of those parties beyond what the law requires.

If you open a link, map, phone call, or message in another app, that app’s terms apply. If a Studio shares an invite on a messenger, that messenger’s terms apply to that share.

Apple Inc. and Google LLC are not parties to these Terms except as third-party beneficiaries as described below. They are not responsible for the Service.

9. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEQERGY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL CODE, OR THAT RECORDS WILL BE COMPLETE OR ACCURATE. YOU USE THE SERVICE AT YOUR OWN RISK.

Some places do not allow certain disclaimers. In those places, we disclaim as much as the law allows, and the rest does not apply.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEQERGY AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR THE COST OF SUBSTITUTE SERVICES, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEQERGY’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID TO TEQERGY FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, AND (B) ONE HUNDRED US DOLLARS (US $100). IF YOU USE THE SERVICE ONLY AS AN INVITED TRAINER, STUDENT, OR PARENT AND YOU PAY US NOTHING, OUR TOTAL LIABILITY TO YOU IS US $100.

These limits are a fundamental part of the bargain. They apply to contract, tort (including negligence), strict liability, and any other theory, and they survive termination. They do not limit liability that the law does not allow us to limit, such as liability for death or personal injury caused by our negligence where that restriction is prohibited, or for fraud.

11. Indemnity

If you are a Studio (or you created the workspace), you will defend and indemnify Teqergy and its people against claims, damages, and reasonable legal fees arising from: (a) content and personal data you or your users submit; (b) your classes, fees, attendance, or treatment of members, staff, or trainers; (c) your breach of these Terms; or (d) your violation of law, including data-protection and employment law. We will notify you of a claim when we reasonably can. You may not settle a claim that admits fault by us without our written consent.

12. Suspension and termination

You may stop using the Service at any time. A Studio may close its workspace by contacting us at hello@teqergy.com. Cancel a paid subscription in the store or billing flow where you started it; closing the app does not cancel billing.

We may suspend or terminate access immediately if you materially breach these Terms, if we must do so for security or law, or if a workspace is abandoned or unpaid. We may also stop offering the Service with reasonable notice.

After a workspace is closed, we will delete or return Studio records on request as described in the Privacy Policy, except data we must keep for law, dispute, or legitimate security logs. Sections that by their nature should survive (including 4, 7–11, 14–16) survive termination.

13. Changes

We may update these Terms. The “Effective” date above will change. For a material change we will give notice in the Service or by email when we reasonably can. If you continue to use the Service after the updated Terms take effect, you accept them. If you do not agree, stop using the Service and close your account.

14. Additional terms — Apple App Store

If you download or use the iOS app from the Apple App Store, the following applies, and in a conflict with the rest of these Terms it controls as between you and Apple:

• These Terms are between you and Teqergy, not Apple. Apple is not responsible for the app or its content.
• The licence to use the iOS app is limited, non-transferable, and only on Apple-branded products you own or control, as permitted by the Usage Rules in Apple’s Media Services Terms.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the app purchase price to you (if any). To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
• Apple is not responsible for addressing your or any third party’s claims relating to the app or your possession and use of it, including product liability, failure to conform to legal or regulatory requirements, and claims under consumer protection or similar legislation.
• If a third party claims the app infringes intellectual property rights, Teqergy, not Apple, is responsible for investigating, defending, settling, and discharging that claim, to the extent required by these Terms.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms when using the app (for example, your wireless data agreement).
• Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

Questions, complaints, and claims about the iOS app should be directed to Teqergy at hello@teqergy.com, not to Apple.

15. Additional terms — Google Play

If you download or use the Android app from Google Play, the following applies:

• These Terms are between you and Teqergy, not Google. Google is not responsible for the app, its content, or any claims arising from it.
• The app is licensed, not sold. Your use must also comply with the Google Play Terms of Service.
• Google has no obligation to provide support. Teqergy is solely responsible for support, to the extent described in these Terms.
• Purchases, trials, and subscriptions made through Google Play are billed by Google. Refunds and cancellations follow Google Play’s policies and the tools in your Google account, in addition to any rights you have under law.

Questions about the Android app should be directed to Teqergy at hello@teqergy.com.

16. Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The courts of İstanbul, Türkiye have exclusive jurisdiction, except that: (a) we may seek injunctive relief in any forum to protect the Service or our intellectual property; and (b) if mandatory consumer law in your country of residence gives you a right to sue in your local courts or to a different governing law that we cannot vary, that law prevails for that right only.

If a provision is unenforceable, the rest remains in effect. We may assign these Terms in connection with a reorganisation or sale of the Service. You may not assign them without our consent. These Terms are the entire agreement between you and us for the Service. They supersede prior terms for the Service. A failure to enforce a provision is not a waiver. There are no third-party beneficiaries except Apple as stated in section 14.

English is the governing language. A translation is for convenience only.

17. Contact

Teqergy · Ateliem
Email: hello@teqergy.com
Web: https://ateliem.com

These Terms are written for Apple App Store and Google Play distribution of Ateliem as well as use on the web. They are not a substitute for advice from a lawyer licensed in your jurisdiction.